Refund policy

Last updated: October 15, 2026

FOLLOW is a print-on-demand Christian apparel shop. Orders are fulfilled by Printful. Items are made to order after you buy them. Payments are processed through Shopify Payments.

Made to order

Because each piece is printed or embroidered after you order, we cannot accept returns for change of mind, buyer's remorse, or wrong size. Please check the size chart on the product page before you order.

What we cover

If your item arrives with a defect, a misprint, or damage from shipping, contact us within 30 days of delivery. Include your order number and a clear photo of the problem.

When the issue is confirmed, we will either:

• reprint and ship a replacement at no charge to you, or
• refund the price of the item (and shipping, when the fault is ours).

What we do not cover

• Change of mind or buyer's remorse
• Wrong size or wrong color chosen at checkout
• Normal wear after use
• Damage from washing or care that does not match the care instructions

How to reach us

Use the Contact page at FollowApparel.com. Include your order number and photos when you report a defect, misprint, or shipping damage.

Timing

We review reports as soon as we can. Reprint and refund timelines depend on Printful production and carrier schedules.